Typically, I don't write reviews but I really wanted to take time out to post this. Although I have in the community for a short period (moved in late April 2017) but I have to say that it has really been a pleasant experience. The leasing agent (Estee, who has now moved on to manage another property due to a promotion) was truly a pleasure to meet and very professional. Recently, I received packages that were delivered to the leasing office and was notified via email that they had arrived. Since the packages were somewhat heavy to carry for one person, Zoe (the new leasing agent) was nice enough to provide additional assistance so that I didn't have to make multiple trips. I've lived in several apartments and never has anyone gone out of there way to help a tenant with carry things to the other side of the community and up to the third floor. When I needed some things repaired in my apartment (minor things), maintenance addressed the issue the next day and the leasing agent reached out to me via phone to verify if everything was address was I was very pleased with. The community is well kept and really quite. As of now, I have no complaints leasing an apt in this community.
Might be relocating to TX. Great customer service and staff.
Johan is absoulutely amazing. He went above and beyond to see that our needs were met and that we got into our recent apartment with ease! Can't wait to get settled into my new home! Thanks to the entire Aura staff and Johan!