Questions?

What kind of pets do you allow?
Dogs, Cats, and other household domestic animals. Dogs and Cats must be house broken and all other pets must be caged.
Do you permit exotic pets?
No
How many pets may I have?
Two
Are there any deposits, special fees, or monthly charges to have a pet?
$350 pet fee per pet $15 pet rent per pet
What must I bring with me to tour an apartment?
Government Issued ID
What are your fees and monthly charges?
$25 Valet Trash, $5.00 Pest Control, Water is sub-metered based on usage.
What are the income and credit qualifications?
3x the monthly rent, require proof of income, 3rd party credit screen
What is acceptable proof of income to sign a lease?
2 most current paystubs, 2 most current months of bank statements, Offer Letter, Current W2
What happens if I qualify for an apartment, but my roommate does not?
The roommate will not be approved to lease/live onsite.
Is my security deposit totally refundable?
Yes
If I get a job transfer, can I break the lease?
Would have to provide a 60-day written notice, pay termination fee and any concessions given.
Can I change to a month-to-month lease plan after my first year?
Lease will automatically default into a MTM after completion unless you renew or give a 60-day written notice.
What utilities are included in my lease?
none
How long is the term of the lease?
Currently 13-15months, subject to change.
Do you accept short term leases?
Yes. Contact the office for details.
Am I required to have renters insurance?
Yes, $100,000 liability and policy must list all adults on lease.
Do you offer furnished apartments?
No
Do you offer corporate apartments?
No
If something needs to be repaired in my apartment, how do I report it?
You will contact the office, via phone call, email, or resident portal.
When is my rent payment due?
1st of month
What day of the month am I liable for a late charge?
Late fees begin on the 4th.
Will you accept electronic payments from my bank?
Yes, you are responsible for payments getting into office on time.
Is there a place where I can pay my rent after office hours?
Online resident portal
There is a person who might be staying with me for a while, is that permitted by the lease?
No more than 7 consecutive days.
Do you have reserved parking?
Yes, monthly cost associated with reserved parking.
I have a motorcycle, where can I park it?
In any parking space designated for autos.
My children live with me in the summer; do I need to notify your office when they arrive?
Yes, the office should be made aware and they should be added to the lease as minor occupants.
Can I install my satellite dish at my apartment? With approval, additional deposit, and located inside patio/balcony on tripod.
May not be attached to railings, building or grounds of community.
Do you have cable services?
Yes, Time Warner or Verizon
Does the property have a fitness center?
Yes, 24 hr. 2-story fitness center
Does the property have a swimming pool?
Yes
Does the property offer on-site recycling?
Yes
Are gas grills permitted at your property?
No. The property will have 2 propane tank grills onsite for residents to use.
Is there any additional storage space available at your property?
Yes, we have breezeway access garages and storage units within the breezeways.
Are residents permitted to paint their apartment?
Yes, but must paint or be charged to return color back to original color upon move out.
Will you accept my delivery packages for me?
Yes, we do not sign for packages, but we accept and send an email notification of package.
Do you have a list of Preferred Employers?
We no longer call it a Preferred Employers. It is now called a Corporate Advantage Program. Yes, we waive the admin fee ($150).
Where do I register to Vote?
City of Plano- 1520 K Avenue Plano, TX 75074
How is your property different from the competition?
1) 2-Story Fitness Center 2) Private Garages 3) Jogging Trail 4) Washer/Dryer in every home